While AI-augmented tools and channels offer convenience when quickly addressing simple queries, customers still want live support when it matters most. We at ElbowCurve empower our CS experts and eliminate friction by automating mundane tasks, seamlessly transitioning between channels, and freeing them from administrative tasks so they can focus on what people do best creating meaningful connections with other people. Underpinned with process excellence. That's how true customer loyality is cultivated.